Payment & delivery

ORDER HOURS

Orders by phone: Mon-Fri 9:00 - 18:00
Online orders of items represented on our website: 24 hours

 

ORDER OPTIONS

Orders can be placed in several ways:

• Email. You can place order by sending us email. Your email should include list of products, your phone number and shipping address. After we receive your mail our managers will contact you to confirm the order, other conditions and delivery time.


• Phone. You can contact us by phone number, provided on Contacts page or by Skype


• Using Online form


• Choosing Online assistant

Our manager will call you back to confirm your order, availability of the product and delivery time.

 

PAYMENT DETAILS

• Bank transfer including VAT
  Transfer can be made from any bank (by legal entities or individuals). With wire transfer the customer receives invoice, expenditure and tax invoices. Product dispatch is carried out within 2-3 days after money are credited to our account.


• Payment after delivery
  Within 1-2 days after order is placed and confirmed, we dispatch the product by carrier service. Immediately prior delivery, the courier will contact you to agree on time of delivery. The payment is to be effected in the office of carrier and will include the fee of 1-2%.


• Instant payment with Visa and MasterCard cards.
  Online payment can be effected with Visa or MasterCard card issued by any Ukrainian bank, after placing an order. The payment will be effected via secure online payment system Liqpay in PrivatBank. The fee of 1% of order price will be added to your payment. After the payment, you will get contacted by our sales manager to agree final order details. An Identity card is required in order to collect your delivery.

 

DELIVERY OPTIONS

IN UKRAINE TO THE WAREHOUSE IN YOUR CITY
Delivery is carried out by carrier companies to all cities in Ukraine within 1-3 working days. Delivery in Lviv is carried out in the same day if the order was placed before 12am. Our carrier partners are:

On the websites of our carrier partners you can find more details on delivery conditions, rates and cities where are located branch offices of carriers.

IN UKRAINE TO THE WAREHOUSE IN YOUR CITY (PAY AFTER DELIVERY)
Dispatch time of the product is 1-2 days after order confirmation.

• Delivery is carried out by Nova poshta carrier
• The fee for "pay after delivery" option is 1% of order price (according to carrier rates)
• Payment on receipt of order

ORDER COLLECTION FROM OUR WAREHOUSE IN LVIV
Products can be collected by yourself from our warehouse which address is provided on Contacts page

IMPORTANT! Please indicate payment details while placing your order. Additional fee might be applied for some unusual payments and delivery options. Delivery costs are not included into price of products!